FAQs

We worked really hard to ensure our packaging did not add to landfill. All of our packaging can be either reused, recycled or composted. We encourage reusing our packaging for gifts, crafts and anything else you can think of. And once you have exhausted its uses, please ensure you recycle. The HeroPack (pink) mailers are home-compostable.

Can I customise an order?

If you would like a custom order, or have any questions in relation to customising an order, please email us at hollyandwick@outlook.com.

When will I receive my order?

As all of our products are personalised/handmade, they require up to 2 weeks to be made. Once they are handed over to the post office, it is out of our control.

Where are you located? Can I do local pick up?

We are located in Crooked Brook (Bunbury, WA). If you would like to do local pickup/delivery, please choose that as an option when entering shipping details

What's the best way to contact you?

We would love to hear from you! You are welcome to contact us through our instagram page (_hollyandwick), through email (hollyandwick@outlook.com) or through our 'Say hello' tab

Are you interested in stocking wholesale/handmade products?

Yes definitely! Please reach out through email to chat more.